Support
Support for Naurt Address Validator
Contact: support@naurt.com
For help, email support@naurt.com with your Shopify store domain and a short description of the issue.
What to Include
- Your Shopify store domain.
- The checkout country and address being tested.
- Whether suggestions are missing, incorrect, or slow.
- A screenshot or short video if the checkout UI is involved.
Common Checks
- Confirm the checkout extension is enabled in Shopify Admin.
- Confirm the buyer has selected the correct delivery country.
- Use a complete address with building number and postcode where possible.
- If no suggestion appears, checkout should still allow manual address entry.
Country Coverage
Full release coverage is available in Australia, Austria, Canada, Denmark, Finland, France, Germany, Guernsey, Ireland, Isle of Man, Italy, Jersey, the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, the United Kingdom, and the United States.
Belgium, Brazil, Czechia, Estonia, Hungary, Latvia, Lithuania, Luxembourg, Poland, Slovenia, South Africa, and Switzerland are in beta. Bahrain, Egypt, Hong Kong, Japan, Jordan, Peru, Qatar, Romania, Saudi Arabia, South Korea, Taiwan, and the United Arab Emirates are in preview. Beta and preview coverage can change as Naurt improves the service.
Privacy Requests
Privacy, deletion, and data-access requests can be sent to support@naurt.com.